Terms & Conditions

TERMS & CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of www.etailgateway.com (the "Site"). This Site is owned and operated by Etail Gateway Solution Inc., Canada.

User Agreement
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.  These Terms of use constitute a legally binding agreement between you and the Etail Gateway Solution Inc.. by clicking 'I agree' you agree to be bound by these terms.

Intellectual Property,
All content published and made available on our Site is the property of Etail Gateway Solution Inc., and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composEnumition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposEnumes, and not to:

  • Harass or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site;
  • Act in any way that could be considered fraudulent;
  • Post any material that may be deemed inappropriate or offensive; or
  • Transmit computer viruses that could affect other users.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions
Registered Users may post the following information on our Site: Product and services on offer. You agree to ensure that all information, descriptions, or images about goods and services are accurate and do not indulge in misinformation. By posEnumting publicly, you agree not to act illegally or violate these Terms and Conditions.

Accounts
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  1. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

SAAS (Software As A Service) available on our Site:

  • Product management
  • Order Management
  • Price Management
  • Electronic Shelf Tag Management
  • Analytics & Business intelligence
  • Integrations
  • Customised Solutions

The services will be paid for in full when the services are ordered.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

User Goods and Services
Our Site allows registered users to create and publish products, prices and offers. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: A subscriber may cancel their Subscription Service Agreement at any time.  A email  request for termination of services must be submitted to servicedesk@etailgateway.com. The subscriber will be liable for payment of all services rendered during the subscription period.

Payments
We accept the following payment methods on our Site:

  • Credit Card;
  • Debit; and
  • Direct Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Consumer Protection Law
Where theConsumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Etail Gateway Solution Inc., and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Etail Gateway Solution Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.

Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Etail Gateway Inc. are unable to resolve any dispute through informal discussion, then you and Etail Gateway Inc. agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Etail Gateway Solutions Inc.

Notwithstanding any other provision in these Terms and Conditions, you and Etail Gateway Solutions Inc. agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or posEnumt a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Contact details are as follows:
compliance@etailgateway.com

Effective date: 1stJune, 2023